Thumbs down
Date: October 6, 2009
Written By:
VinceRAFrom: Montpelier, VT(read all my reviews)
Owned this Product for:
1+ Years
Level of Expertise:
Expert
Cons: Build Quality, software
I didn't expect much out of a very inexpensive laser printer, but this one really disappointed anyway. We've had no shortage of issues with computers failing to recognize the printer, often requiring a total reinstall of the drivers. We've wasted far more money on hourly costs for troubleshooting than we paid for the printer in the first place. Normally I like HP products, but this one gets a big fat thumbs down.
I've had issues with this printer. #1 it's a pain to print envelopes because you have to remove the paper in the tray, load the envelope, then reinsert the paper after printing the envelope. The printer will not always engage if multiple envelopes are loaded. #2 it's difficult to delete a print job. I have to shut down my computer and start it up again to delete a print request done in error.
